Limited parking is available at the rear of the hotel on a first-come first-served basis. To access the car park, facing the hotel, use the lane on the right-hand side and drive through the archway. Sorry it is not possible to reserve car park spaces.
Alternatively you may park on Swan Road, at the front of the hotel, or on the nearby York Road (DISC ZONE W10). Restrictions apply Monday-Saturday from 9am till 6pm so you will need a parking disk or daily permit; this is available from reception with our compliments.
Our restaurant, the Orchid, has won many awards and accolades for its pan-Asian cuisine, presently holding 2-AA Rosettes. Located on the ground floor of the Hotel, tables are available from 6pm till 10pm last orders. Should you wish to have dinner with us during your stay, we strongly advise to reserve a table as early as possible to avoid disappointment. Our restaurant is extremely busy, particularly at the weekend. Tables are available on a first-come first-served basis and although we make every effort to accommodate last minute reservations for hotel guests, we cannot guarantee availability. Menus and online bookings are available at www.orchidrestaurant.co.uk.
The hotel is in a Grade-II listed building and is on four levels with Reception located on the first floor. Please note that our lift does not serve all floors. We strongly urge that all guests with mobility issues or health conditions to contact us as soon as possible after booking or in any case prior to their stay so we can discuss, advise and allocate the most suitable rooms.
Please be aware that rooms on the third floor have sloped ceilings. If you are tall and/or prefer to avoid the top floor, simply let us know as soon as possible after booking.
Check-in time is from 3pm and on the day of check out we kindly request that guests depart by 11am. If you arrive before 3pm, you are welcome to use our car park or leave your luggage at reception, but please note that we cannot guarantee the rooms to be ready before 3pm, even if you notify us of an earlier arrival time. We are happy to look after your luggage after checkout.
Please note that we do not accept payment by American Express cards.
Breakfast is served in the Orchid restaurant, on the ground floor.
Monday – Friday 7am-9.30am
Saturday – Sunday (and bank holidays) 8am-10am
If your rate does not include breakfast, the cost is £9.95 per person.
Breakfast is usually A la Carte, except Sunday mornings and bank holiday Mondays, when we prepare a buffet instead.